Working Title: Housing Program Supervisor

Job Class: Housing Program Supervisor

Agency: Housing Finance Agency

• Job ID : 76857

• Location : St. Paul

• Telework Eligible : Yes, with intermittent trips to the office and other work locations

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/18/2024

• Closing Date : 06/04/2024

• Hiring Agency/Seniority Unit : Housing Finance Agency / Housing Finance-MMA

• Division/Unit : Human Resources Processing / Multi Fam-PBCA

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $41.71 - $59.72 / hourly; $87,090 - $124,695 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Minnesota Housing is hiring! We’re a mission-focused financial institution looking for a Housing Program Supervisor. The Housing Program Supervisor will provide oversight of the work related to the activities of the Tenant Rental Assistance Certification System (TRACS) team and the Housing Technicians that support the Performance Based Contract Administration (PBCA) department. This person will provide work direction, guidance for the staff involved in carrying out voucher processing and PBCA support activities. They will be responsible for updates to procedural manuals and tools and fostering a culture of compliance throughout the department.

This person will also be responsible for creating and maintain policies and procedures for the TRACS team and PBCA support staff. The person in this position assigns staff to projects, balances staff workload, hiring, training, evaluating, disciplining, coaching, guiding, and facilitating direct reports and their work. This person will be responsible to ensure team compliance with the Annual Contributions Contract (ACC) between Minnesota Housing and the Department of Housing and Urban Development (HUD), avoiding contract disincentives, so that the maximum fee potential can be met.

Essential Job Duties

• Provide leadership and direction to employees by establishing unit priorities, assigning responsibilities, setting timelines, and directing activities of employees to achieve the unit’s objectives.

• Support, coach and facilitate the development of each employee’s knowledge, abilities and skills; provide timely and specific feedback, guidance and training to help employees reach their goals and objectives.

• Evaluate employee performance and create and modify work plans, as needed.

• Manage Contract Administration activities effectively to preserve existing affordable housing in accordance with the ACC and to meet HUD and Minnesota Housing's strategic goals.

• Create and nurture effective working relationships with internal and external customers and partners so that business needs of all concerned continue to be met.

• Identify activities and processes that are inefficient or otherwise need improvement and work with internal and external resources to refine and enhance where appropriate.

• Identify external and internal resources to utilize them for technical assistance, problem-solving and conflict resolution.

• Perform other duties as assigned.

Minimum Qualifications

To be qualified for and considered for this position, applicants must meet all of the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• Four (4) years of experience with federally subsidized housing (Section 8, Section 811 Project Rental Assistance (PRA), Public Housing, Housing Choice Voucher Program) administration.

• Demonstrated leadership experience, including at least one of the below:

o Experience as a manager, supervisor or team lead

o Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)

o Completion of a similar or equivalent leadership development program through another organization

o A paid or unpaid position leading a project or program or chairing a committee, such as an Employee Resource Group (ERG). This experience must include:

§ 1+ years of identifying issues, goals, and strategic actions and

§ 100+ hours per year time commitment

§ (Resume must clearly document how experience meets these requirements)

• Demonstrated strategic planning skills sufficient to plan and organize large projects, prioritize, and make recommendations or decisions on the direction of a project.

• Strong communication and customer service skills with a motivation to maintain customer satisfaction and to contribute to the success of the team.

• Experience identifying and resolving complex business, program or regulatory issues.

• Experience leading teams to meet expectations for productivity, quality and goal accomplishment.

De

Preferred Qualifications

• Knowledge of HUD’s Tenant Rental Assistance Certification System (TRACS) and the vouchering process.

• Experience leading a new initiative that includes coordination with numerous partners and software systems.

• Experience building relationships with external partners and stakeholder communities.

Physical Requirements

Requires moving office items such as file folders and small office tools.

Additional Requirements

This position requires successful completion of the following:

• Reference Checks.

• Job related background checks.

• Conflict of Interest Disclosure.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.