Our Client, A Top 5 Bank, is looking for a Payments Associate to join their team based in Mississauga ,Ontario . Please see below for

further details.

JOB OVERVIEW

Job Title: Payments Associate

Pay: $19/hr

Hours of operation: Working hours: 7am-3:30pm, 8:30am-5pm, 10:15am -6:45pm (rotational)

Contract Length: 6 months

HYBRID IN OFFICE 1-2 TIMES PER MONTH

Top Skills' Details

Job Description

The Payment Associate will fulfill routine and occasionally non-routine transactions, resolve internal business partner and/or external customer

inquiries/requests and referring non-routine issues to team members and/or management to action. Also, they will handle audit/reconciliationactivities efficiently and effectively in accordance with Bank and industrystandards and focusing on up to a one-month time horizon.

Main Responsbilities

• Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.

• Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.

• Record and verify data for fulfillment and/or further handling.

• Communicate with internal business partners and external customers to respond to standard and occasionally non-standard and/or non-routine inquiries according to guidelines.

• Follow-up with other business units to ensure issues are resolved.

• Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or institutions,

archiving historical documentation, assisting in the preparation of management reports, reconciling activities on a daily, weekly or monthly basis.

• Resolve escalated work or issues from more junior staff, as appropriate.

• Provide input into the continuous improvement of business processes and procedures within the scope of the work team and participate in testing and implementation of projects and new/ revised products/ services or processes.

• Provide on-the-job assistance and training to others, as requested

Must-haves

• Related working experience

• Fluent in English and Excellent communication skills

• Strong problem solving capabilities

• Fast learner; strong attention to detail

• Being able to work in a fast-paced environment

• Strong computer literacy (required for use of several internal

applications)

• Excellent telephone etiquette

• Strong customer service skills

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.