"Ameriprise Financial seeks a Microsoft Exchange engineer to join our IT team and support our global enterprise email infrastructure. You will be responsible for deploying, maintaining, and troubleshooting Microsoft 365 Exchange Online, our Microsoft Exchange servers, and related technologies.Key ResponsibilitiesProvide solutions to resolve issues and incidents while remaining focused on security, up-time, and performance.Provide troubleshooting and resolution to complex problems and issues.Provides global support of our messaging platforms including Microsoft Exchange 2016; Microsoft 365 Exchange Online, email gateways, and Outlook client applications in support of our 32,000 users.Participate in rotational 24x7 On-Call support for critical outages and issues.Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution and ongoing production support for one or more technologies within the technical area of expertise.Collaborate with vendor and contractor partners to develop and implement detailed design, configuration, and engineering strategies.Comply with all corporate regulations and policies including hybrid (3-days in-office) work schedule.Required QualificationsBachelor's degree in computer science, Engineering, or related field; or equivalent work experience.5 to 7 years of experience as a Microsoft Exchange engineer or administrator.In-depth knowledge of Microsoft Exchange Online, Microsoft Exchange Server 2019, 2016, and or 2013.Ability to proactively monitor the stability and performance of the messaging infrastructures and take appropriate corrective actions prior to an incident or problem occurring.Experience with Active Directory, DNS, SMTP, and other email protocols and standards.Proficient in PowerShell scripting and process automation.Strong written and verbal communication skills.Preferred QualificationsExperience working in a highly regulated environment.Conceptual understanding of DMARC, DKIM, and SPF.Experience creating solutions using Microsoft Graph PowerShell SDK and or the Exchange Online management module.Experience with additional technologies including .NET Framework, JSON, REST, Outlook Add-in, transport agents.Experience with email security solutions such as anti-spam, anti-virus, encryption, and archiving.Certification in Microsoft Exchange or related technologies.Experience with Service Now or similar ITIL platform. About Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupTechnologyLine of BusinessTECH Technology https://www.eeoc.gov/eeo-policy-statement