Supervisor - Quality Assurance

Date: Apr 17, 2024

Brand: Essilor and Subsidiaries

Location:

Groveport, OH, US, 43125

Requisition ID: 843586

Position: Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTION

The Quality Assurance Supervisor is responsible for assisting the Quality Manager in the achievement of business goals such as quality, productivity, breakage and costs by providing direction to Quality Techs 1 and 2 and in consultation with Production managers.

Ensuring the Quality System function and development of assigned QS associates.

The Supervisor is accountable for supporting the Brands and businesses (domestic and international) as it relates to new product introduction.

MAJOR DUTIES & RESPONSIBILITIES

• Evaluate non-conforming occurrences in manufacturing, develop and/or revise workflow methods. Inform management on changes/additions and guide associates in correcting deficiencies as necessary.

• Responsible for the development and training of associates and the leadership team in achieving continuous process improvement.

• Using root cause problem solving skills, collect and analyze data, and prioritize and deliver data as necessary.

• Direct, review, and approve lens shape design and changes.

• Develop and implement policies, standards and procedures for the technical work performed in the Product Integration Department.

• Facilitates data collection, summary and analysis to support problem solving activities that will lead to root cause problem solving, team building strategies, process control methods, and continuous improvement actions in order to meet or exceed the facility key internal and external operating metrics.

• Instructs and leads others in engineering improvements, including the use of various problem solving and productivity techniques such as process mapping and cost time management.

• Communicates business needs, schedule changes, process problems, success stories, etc.

• Develops partnerships with technical areas in the research and resolution of system and process problems.

• Assumes additional responsibilities and performs special projects as needed or directed.

BASIC QUALIFICATIONS

• Bachelor’s degree in or equivalent work experience

• 3+ years of related work experience, including manufacturing prcess, optics, and frame/lens integration

• 2+ years experience managing and leading processes

• Proficiency in MS Office, computer usage, and basic statistics

• Ability to work within and lead cross-functional team environments; ability to build relationships at all levels

• Strong problem solving and analytical skills (both quantitative and qualitative)

• Excellent Supervisory and leadership skills

• Excellent verbal and written communication skills

• Ability to influence/negotiate

• 5+ years’ experience in Quality Control

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Engineering

• Ability to adapt to changes in work tasks, environments, processes and cultures

• Ability to effectively manage and facilitate meetings

• Ability to create presentation materials for use across all levels of the organization and to technical and non-technical audiences

• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

• Optical Training/Certification

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Columbus

Job Segment: Facilities, Ophthalmic, Business Process, Supply Chain, Manager, Operations, Healthcare, Management