The Clinical Educator will deliver onsite ServicePlus training and/or assessments for the department of Customer Advancement. The Clinical Educator will work with all members of the Customer Success team to implement and deliver training and/or assessments to ServicePlus clients. Communication within the Customer Advancement team is a crucial part of this role. This position requires a strong Sterile Processing background, extensive knowledge of CensiTrac, interpersonal and communication skills, the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions on time.

The Clinical Educator will participate in the continual improvement efforts of the department including current and ongoing training documents and supporting material to assist in training internal and external clients. Strong communication with all departments is necessary.

The Clinical Educator will lead and/or participate in educational activities that support Censis personnel, partners, customers, and potential customers via webinars, podcasts, blogs, and article writing or editing.

• Assist with the implementation of site-specific action items for the client.

• Develop and maintain an in-depth understanding of the CensiTrac Product Suite, OR Scheduler, LoanerLink, ScopeTrac Advanced, and other Censis products.

• Train clients, partners, and internal staff, on all features and benefits of CensiTrac.

• Possesses strong analytical skills and ability to assimilate information to complete training reports and/or training checklist as needed.

• Communicate with technical and non-technical client resources.

• Modify training in-service checklists, manuals, and quick reference guides as needed.

• Gain knowledge of equipment, products and systems related to the sterile processing profession.

• Maintain knowledge of surgical instrumentation, medical devices, endoscopic devices, and sterilization methods.

• Maintain knowledge of governing standards relating to sterile processing.

• Provide troubleshooting and installation support of CensiTrac related hardware.

• Recommend process improvement and product utilization efforts for positive customer satisfaction.

• Provide sterile processing and/or operating room workflow solutions to healthcare professionals.

• Provide positive customer service and maintain professional acuity in representing Censis provided products.

• Identify and communicate installation problems, software bugs and/or vital software modifications to internal Censis teams.

• Build passion and excitement for Censis products.

• Responsible for developing and delivering information presentations for customers and internal employees as needed.

• Maintain accurate travel expense records for timely submission.

• Requires travel up to 50%.

  Required

  • Minimum 1-year experience in a leadership role

  • Current professional certification with HSPA or CBSPD

  • Minimum of 2 years experience using or implementing CensiTrac

  • 3 to 5 years experience working in a Sterile Processing department

  • Experience implementing systems in healthcare environments

  • Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms

  • Proficient in the use of Microsoft Office products, computer systems, and common software products

  Education:

  • Bachelor degree in related area preferred or equivalent experience

  Fortive Corporation Overview

  Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at careers.fortive.com (https://stgfortive.taleo.net/enterprise/careers.fortive.com) .

At Censis Technologies, we are revolutionizing sterile processing departments (SPD) with cutting-edge AI-driven software solutions. As the industry leader in surgical instrument tracking, our suite of SPD tools brings clarity to the chaos, empowering sterile processing and perioperative leaders to prioritize patient care.

Backed by Fortive, we are a fast-growing and highly profitable SaaS business, providing hospitals and healthcare facilities with innovative software solutions for surgical instrument tracking and asset management. With a relentless focus on error prevention, efficiency, and compliance, our team is dedicated to reducing the risk of hospital-acquired infections and improving sterilization workflows. Join us in making a meaningful impact on healthcare worldwide, as our software is already trusted by hundreds of hospitals in the United States, Canada, and Australia.

We Are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.

National: The salary range for this position is $54,100 - $100,500

This position is also eligible for bonus as part of the total compensation package.

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.