Overview

FleishmanHillard is a global integrated communications agency delivering transformational outcomes for some of the world’s biggest brands. We have an opening for a Research Manager or Senior Research Manager to join our True Global Intelligence (TGI) team. Location is flexible and this is a hybrid role based in one of our local offices. FleishmanHillard’ s TRUE Global Intelligence practice serves as a strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global Intelligence integrates measurement, primary research and secondary research methods with advanced data analytics and strategic consulting. At FleishmanHillard you define it. We help you make it happen. Are you ready to join the team?

This position will focus on primary survey and qualitative research and is ideal for someone interested in designing and executing research from start to finish. Candidates with experience in statistical analysis applicable to many types of data (survey and non-survey) are especially encouraged to apply.

FleishmanHillard is intentional about using diversity, equity, and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. Staying true to our commitment to our people and the communities in which we live and work, we do not discriminate in any aspect of employment on the basis of any characteristic protected by law. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our DE&I goals.

Responsibilities

• Develop, evaluate, and synthesize insights to provide strategic recommendations based on research and analytics findings.

• Design quantitative and qualitative research projects from scratch. Execute projects from beginning to end with some supervision.

• Serve as project manager for primary research projects - owning all aspects of the timeline and communicating accordingly with clients and colleagues.

• Manage 3-5 projects in various stages as the same time.

• Manage vendors, field work, and data processing.

• Be a subject matter expert in research able to apply best practices to a wide variety of research objectives and client industries.

• Respond to RFPs, scope research, and develop research proposals to meet client objectives.

• Oversee and coordinate junior analysts’ work on projects.

• Curate best practices, lessons learned from portfolio projects; collaborate with peers to recommend improvements to quality standards established for the practice.

Qualifications

• 4-6+ years’ total experience in primary research, ideally in an internal or external supplier role.

• 3+ years of experience in quantitative and qualitative research preferred (a mixed methods background preferred, but expertise in one methodology will still be considered)

• 3+ years of experience in research project management.

• 3+ years of experience in a client-facing role.

• Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights that meet client objectives/address their business challenges.

• Knowledgeable about common market research and comms applications such as message development, creative testing, audience exploration, thought leadership, issues management.

• Experience with development of primary research instruments including survey questionnaire and interview guides.

• Experience programming and managing survey fieldwork and vendors.

• Strong project management skills; capable of setting priorities, meeting deadlines, and managing projects.

• Strong written and verbal communication skills including Top-notch presentation and public speaking skills with the ability to explain research to non-researchers and in a compelling way.

• Multitasker, curious, self-starter, proactive, problem solver, and ability to work effectively as an individual contributor and as a member of a team.

• Strong skills in MS Excel, MS PowerPoint, and MS Word.

• Bachelor’s degree required.

• Cultivate diverse teams and contribute to an inclusive working and learning environment.

Additional Preferred Qualifications

• Experience overseeing junior analysts.

• Experience in responding to RFPs, scoping research, and proposal writing.

• Familiarity with quality assurance measures for data collection and reporting.

• Capable of performing advanced statistical analysis and running predictive models (regression models, factor analysis, cluster analysis and similar methods).

• Proficiency with analytic software (e.g., R, SPSS) - Q/DisplayR proficiency a bonus

• Experience programming and managing survey fieldwork in Decipher (or similar survey development tool).

• Experience with digital scraping tools (e.g., Crimson Hexagon, Netbase, Quid, TalkWalker, etc.).

Our Story

We’re more motivated by what we can give than what we receive. That holds true for our colleagues, clients and communities across cultures and time zones. We believe giving our best is only possible in an environment that empowers us to truly be our best, so we focus on creating belonging for all and caring for the whole person. Because when you belong and have what you need to thrive — both at work and in life — you’re free to be you. To pursue your dreams and passions. To be bold and try new things, in the name of personal and professional growth and of work that leads to meaningful progress for the world. So, we respect and support one another amid differences and we acknowledge and celebrate who each of us is. We accept that we don't all have to have the same perspectives, beliefs, background or experiences to do great things together. A combination of our employee experience, industry-leading client work, global community service and contributions to inclusion has earned FleishmanHillard recognition as 2021, 2022 and 2023 Campaign Global PR Agency of the Year; 2023 ICCO Large Agency of the Year – The Americas; 2022 and 2023 PRWeek U.S. Agency of the Year; 2022 and 2023 PRWeek U.S. Outstanding Extra-Large Agency of the Year; 2023 Campaign US PR Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; and 2021 PRWeek UK Large Consultancy of the Year. FleishmanHillard is part of Omnicom PR Group and has nearly 80 offices in more than 30 countries, plus affiliates in 45 countries.

FleishmanHillard offers a hybrid work model and seeks employees who are comfortable working in the office for a portion of their week, in accordance with their local office hybrid work policy. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. We acknowledge that our people are diverse individuals with unique circumstances and needs, and therefore our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team (careers@fleishman.com) or call 314-982-1700 and ask to be connected to Talent Development.

The anticipated salary range for the Research Manager position is $67,000-$84,000. The anticipated salary range for the Senior Research Manager role is $77,000-$103,000.

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.