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Unilever Quality Supervisor in Chicago, Illinois

Background & Purpose of the Job

"Bring Out the Best" With over 100 years of history, Hellman's is one of Unilever’s $1B brands with the #1 and 2 top selling SKUs in North America. The Factory Lead Quality Supervisor role provides leadership to ensure the manufacturing process and finished products comply with all applicable regulatory requirements, customer and company expectations for the manufacturing of quality and safe products. This key Quality role leads and directs Quality Technicians in daily functions to ensure product consumer safety & overall quality and address consumer/customer issues. Reports through Site Quality Leader to Site Director

Who You Are & What You’ll Do

  • Oversees day to day operations of the lab.

  • Asses training and development needs for the Quality Technicians related to quality program.

  • Manages and ensures compliance with the quality management system through communication, training, and internal/external audits at all levels.

  • Co-lead Quality Pillar activities in WCM and provide additional technical expertise to the plant for trouble shooting quality issues.

  • Lead data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reporting

  • Define Statistical Process Control methods for use in setting targets and limits for operational areas. Manage and train plant in statistical methods for the analysis of production operations.

  • Implement and verify site calibration and maintenance program for inspection, measuring and testing equipment. Coordinate performance of lab equipment capability studies.

  • Utilizes SAP QM and Unilever specifications including SAP PLM & ECC and supports verification of use for quality purposes

  • Maintains operational knowledge of various IT support systems used for Quality applications.

  • Supports the implementation and verification of procedures to control non-conforming materials and products

  • Supports / participates in structured quality improvement activities related to customer, consumer issues and CRQS gaps

  • Supports implementation and on-going verification of category / technology GMP as applicable to the site

  • Supports implementing and assessing of on-going compliance to in-take control program for received materials and packaging

  • Track and trend consumer complaint data to ensure focused improvement within gaps.

  • Reports and communicates results, issues and improvements to relevant stakeholders.

  • Supports innovation funnel activities within the supply chain.

  • Interprets, applies and enforces all company policies, programs, regulations, and safety/Environmental rules.

You’re a strategy guru: You drive continuous improvement through WCM programs and direct the team from reactive to preventive approach.

You’re a teacher: You are a SME… a Subject Matter Expert! You have the knowledge and will share that knowledge within Unilever and at our valued manufacturing partners.

You’re a changemaker: You love the concept of continuous improvement. You have the tools to impart significant change for the better

You’re a culture & change champion: Quality has to be cultural by nature, and it flows from the highest levels of management in an organization to all staff & personnel. You have a strong desire to be the influencer of change toward quality excellence.

You transform data into actions: Perform required quantitative and qualitative product & ingredient analyses and maintain accurate reporting. Review, monitor and take appropriate action regarding production processes to ensure conformance with critical factors, specification and plant and regulatory policies.

You generate breakthrough ideas: Participate on Focused Improvement teams in solving product/process losses with R&D, Engineering, Production supervisors and operators utilizing SPC, WCM or other appropriate problem-solving methods.

What You’ll Need To Succeed

  • Bachelor’s degree in Chemical/Manufacturing Engineering, food science or a related field.

  • 3-5 years’ experience in related discipline; management level experience preferred.

  • Familiar with Quality/food safety programs including HACCP, SSOP, Integrated Pest Management, FDA cGMP, TPM/WCM, Statistics including SPC and SAP preferred.

  • Computer proficient (MS Office tools)

  • Ability to apply mathematical operations using algebra, fractions, statistical analysis, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis etc.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.

What We Can Offer You

Culture for Growth at https://www.unilever.com/about/who-we-are/our-vision/ | Top Notch Employee Health & Well Being Benefits at https://drive.google.com/file/d/0BzuVqApc7i-tR2YxazMxNkpPZVU/view | Every Voice Matters at https://www.unilever.com/sustainable-living/the-sustainable-living-plan/enhancing-livelihoods/opportunities-for-women/upholding-diversity/ | Global Reach at https://www.unilever.com/brands/ | Life at Unilever at https://www.linkedin.com/company-beta/1248/life/ | Careers with Purpose at https://www.unilever.com/sustainable-living/transformational-change/ | World Class Career Development Programs at https://www.unilever.com/careers/graduates/uflp/ | Check Out Our Space at https://www.themuse.com/companies/unilever/office | Focus On Sustainability at https://www.unilever.com/sustainable-living/transformational-change/

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at 1-855-239-5459 or NAAccommodations@unilever.com at mailto:NAAccommodations@unliever.com . Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

We are one of the world’s largest consumer goods companies with amazing brands, dynamic people and a sustainable vision. We meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life. If you are ambitious, keen to learn and want lo lead, you have come to the right place. Explore our website and apply to be part of a company with more than 400 brands used by over two billion people everyday. ​

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