Sr IT Specialist

Work Mode: Remote

Location: Mexico City

Opportunity

Under the direction of Data Processing Supervisor and SR FINANCIAL SUPERVISOR is responsible for the correct operation of the IT Support. Provide training and act as consultant to the users involved with the operation of the System for its correct operation. Follow-up the maintenance of the hardware used in the Company, like printers and scanners. Support, all the activities in the IT department.

SPECIFIC RESPONSIBILITIES:

Administrate the VIS System, setup users profiles, plate profiles, printers and locations.

Implement and maintain computer systems and/or programs and associated hardware, as required. Coordinate tests and observe the initial use the system to ensure it performs as planned.

Devise ways to apply existing system’s resources to additional operations.

Repair, maintain and administrate all hardware equipment, especially the related to VIS (printers, scanners, cords and wedges).

Maintain all Zebra thermal transfer bar code printers in good conditions, ensure the quality of printing (bar code).

Contact Service Desk about new associates and problems with VIS.

Carry out the preventive maintenance of the production equipment (PC, terminals, scanners, printers and handhelds).

Ensure the correct operation of the scanners and send scanners back for repair as necessary.

Provide guidance and direction on how to analyze problems and develop solutions related to the VIS system. Training new users, and support current user with new reports.

Test new versions of VIS, verify the operation and quality of the new version to determine if is accepted or rejected.

Advises and/or responds to emergencies on 24–hour basis as needed.

May act as a mentor to junior system analysts.

Comply with the Health and Safety Roles and Responsibilities established for this position (See Responsibilities chart by position).

Skills/Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS

Education:

Preference Bachelor’s degree in computer systems.

Experience:

Preference minimum 4 year experience in systems and programming. Experience in manufacturing production system a plus.

Formation:

Preference English. Preference working Knowledge of Microsoft Windows based software applications.

SKILLS:

Traits

Critical: Abstract Reasoning Ability, Thoroughness, Cautiousness, Self-Structure, Urgency, Aggressiveness, Assertiveness, Energy, External Structure, Idea Orientation.

Supporting: Ego-drive.

Behaviors

Critical: Is persistent; recognizes problems, issues and opportunities; gathers and analyzes data; creates new concepts and approaches to solve problems; learns from mistakes; independently sets goals, objectives and priorities; manages multiple tasks and activities; follows established policies and procedures; works quickly.

Supporting: Persuasively sells ideas to gain support and buy-in.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.